STORE POLICY
CUSTOMER CARE
At Roksolana Knits, our customers are at the heart of everything we do. We’re dedicated to providing exceptional service and are here to assist with any inquiries
or concerns. You can reach out to us Monday through Friday, 9:00 am - 7:00 pm EST,
via email at info@knitstudioroksolana.com. Our friendly team will respond promptly
to ensure your shopping experience is seamless and enjoyable.
Your satisfaction is our priority.
PRIVACY & SAFETY
We value your trust and take your privacy seriously. Any personal information you provide during the shopping process is securely stored and used solely to complete your order or enhance your experience with us. We employ industry-standard encryption and security measures to protect your data. Rest assured, your information will never be shared with third parties without your consent.
PAYMENT METHODS
At Roksolana Knits, we offer secure and flexible payment options to suit your needs:
Credit/Debit Cards: We accept all major credit and debit cards for straightforward transactions.
PayPal: Pay conveniently and securely through your PayPal account.
Offline Payments: For offline payment options, please email us at info@knitstudioroksolana.com to arrange your payment.
Your transactions are protected with industry-standard encryption, ensuring your information remains secure.
For any questions about payment methods, our customer care team is here to assist.